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Content designers are amongst the top 15 fastest growing roles in Australia for 2022. But, they are more than just writers. They’re systems thinkers, storytellers and people connectors. Their unique blend of technical and user experience knowledge can take products and projects to the next level.nnThe relationship between content and engineering goes beyond design: from understanding systems, structures and models of content, to the experimentation, delivery and measurement of it.nnThis sessio

[2022 Web Directions Summit] BFFs: Content x Engineering. The perfect pairing.

⏲ 13 min 57 sec ✓ 28-Feb-2023

In the last few years, our business model and strategy have evolved in a big way. We’ve moved from the Free Business Card company to a new Vistaprint, with an expanded product assortment and aspiration to empower customers to live their dreams. Customer experience will be a differentiator for us, and it’s critical to have a clear vision for what the customer experience on our site should be, inclusive of design. We are fortunate enough to have amazing customers who teach us something new eac

Vistaprint CX (2018)

⏲ 2 min 3 sec ✓ 18-Jan-2018

#crypto #nfts #bitcoin #crypto #blockchain #bitcoin #bitzzilla #cryptocurrencies nhttps://bitzzilla.com nnBitcoin operates on a peer-to-peer network, which means it has no need for a central authority or financial institutions. Transaction management and the issuance of bitcoins are handled collectively by the network. Bitcoin is an open-source project; its design is available to the public, no one owns or controls Bitcoin, and anyone can participate. A number of Bitcoin's unique characteristics

Bitcoin briefly tops $40,000 first time since June 2021

⏲ 2 min 42 sec ✓ 28-Jul-2021

Video for Elsewhen. A collaboration between Matt Soczywko and Joe Mercer-Holland.nnNick Hungerford, the Portag3 Ventures partner and Nutmeg cofounder, explains why consolidation in robo-advisory is inevitable. Follow us for the full series with Nick.nnPart three of a five-part series.nnAbout Elsewhen:nElsewhen is a digital product consultancy in London, bringing consumer-grade CX to enterprise businesses, in Financial Services and beyond.nnSince its inception in London in 2011, Elsewhen has stri

Consolidation in wealthtech

⏲ 1 min 27 sec ✓ 15-Jan-2020

Video for Elsewhen. A collaboration between Matt Soczywko and Joe Mercer-Holland.nnIn the first of our video series with Nick Hungerford, the Portag3 Ventures partner and Nutmeg cofounder defines ‘Robo-advisory 3.0’ and its significance. Follow for more.nnPart one of a five-part series.nnAbout Elsewhen:nElsewhen is a digital product consultancy in London, bringing consumer-grade CX to enterprise businesses, in Financial Services and beyond.nnSince its inception in London in 2011, Elsewhen ha

What is Robo-Advisory 3.0?

⏲ 1 min 92 sec ✓ 15-Jan-2020

The latest wave of social platforms has a new market leader in Tik Tok, but that’s only the latest round of the escalating pace of change that digital marketing endures. New platforms. New MarTech. But how are the B2B and B2C innovators and market leading brands still winning whilst everything is changing? Spoiler? It’s through smart, creative content and outrageously good customer experience insight and design. Proof points / stories may include (for either option):n1. How Auckland Rugby Le

How to Win at Digital Marketing when Everything is Changing - David Hayward, JOURNEY

⏲ 17 min 91 sec ✓ 24-Sep-2022

In this session, CX Strategist Nita Sporseen discusses Voice of Customer (VOC) research programs. A thriving VOC improves customer understanding and fuels customer-focused practices like content strategy and design. Learn about VOC best practices, where to start if your organization is new to CX, and how to mature a practice that is already humming along.

CS-DC Meetup 1 18 24: Listen to Learn: How a Voice of Customer program works

⏲ 48 min 27 sec ✓ 01-Feb-2024

DESIGN UNSPUN is a series by NextOfKin Creatives, where we bring you behind-the-scenes of our creative processes and journeys.nnThe first of its kind on the market, Rivlet is a dual-use bathroom lavatory washbasin with an integrated foot washer designed for the Islamic self-cleansing ritual.nnBehind this all-encompassing design is a rigorous process of research, rounds of prototyping, in-depth user testing and design iterations. From uncovering user insights to initial concept ideas for meaningf

Design Unspun: Kohler Rivlet | #WorksByNOK

⏲ 1 min 10 sec ✓ 14-Feb-2022

I've been waiting 20 years, so it is exciting to have a legit conversation, not as a fringe, but as a strategy for workplace... I'm impatient, though - Adrienne RowennYou can't rush, much as employees are there and technologies are there, all the leaders aren't there ... a lot of leaders looking out the window, counting cars, anxious for things to go back to normal - Adrienne RowennI'm super excited because I think it presents a lot of opportunities, not just for the organization and for the ind

I've been waiting 20 years

⏲ 1 min 58 sec ✓ 04-Nov-2022

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