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Search Results - Showing 24 - 36 Of 57
Centra CEO and Co-Founder on Go-To-Market Strategy, Product Focus & Roadmap
⏲ 26 min 51 sec ✓ 15-Mar-2023
Human-Centred Design in CX Transformation: Tackling Organizational Hurdles
⏲ 29 minutes 5 seconds 👁 4
The 6 pillars of the Customer Experience Framework - An introduction
⏲ 3 minutes 26 seconds 👁 6.4K
Veronica Naguib - Truly Informed Design Using Actionable Insight
⏲ 15 min 73 sec ✓ 31-Jan-2023
Improve Your Customer Experience with Customer Journey Mapping (Case Study Included)
⏲ 16 minutes 39 seconds 👁 8.2K
SteveJobs CustomerExperience
⏲ 2 minutes 51 seconds 👁 214.8K
Organizaciones centradas en la experiencia
⏲ 12 min 67 sec ✓ 12-Dec-2021
CX Strategy & Design Presentation
⏲ 6 minutes 4 seconds 👁 8
CX Strategy in 2023: Building an Ecosystem for the Digital Customer Experience
⏲ 31 minutes 8 seconds 👁 853
Diana Sonis & Lis Hubert - Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions
⏲ 18 min 11 sec ✓ 01-Mar-2021
CX Service Design Webinar
⏲ 59 minutes 29 seconds 👁 576
Meet your speakers - AdSchool CX Strategy & Experience Design
⏲ 1 minute 25 seconds 👁 60
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_centra-ceo-and-co-founder-on-go-to-market-strategy-product-focus-amp-roadmap.webp "LISTEN:nApple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-ecommerce-cx-and-technology-podcast/id1488091548nSpotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZnAmazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcast nnFOLLOW US:nTwitter: https://twitter.com/replatformfmnLinkedIn: https://www.linkedin.com/company/re-platform-podcast/ nnEPISODE SUMMARY:nWhat we cover:n1. Centra’s current go-to-mar")
_human-centred-design-in-cx-transformation-tackling-organizational-hurdles.webp "QuestionPro")
_the-6-pillars-of-the-customer-experience-framework-an-introduction.webp "Nienke Bloem")
_veronica-naguib-truly-informed-design-using-actionable-insight.webp "Veronica NaguibnVeronica Naguib is the Managing Director at ImpactSense, an insight company who are disrupting the way research and Experience Measurement is done today. Experienced in both Service Design and UX, Veronica is an expert in transforming the CX discipline, previously heading up CX teams. She’s worked with diverse sectors from healthcare to retail to transport across B2C, B2B and Government Bodies.nnUX Camp Winter 2023nnTruly Informed Design Using Actionable InsightnnAll too often,")
_improve-your-customer-experience-with-customer-journey-mapping-case-study-included.webp "Michel Falcon")
_stevejobs-customerexperience.webp "258t")
_organizaciones-centradas-en-la-experiencia.webp "En este momento, una nueva era de experiencias está urgiendo a las empresas a ir más allá de la filosofía CX, urgiéndolas a organizar todo el negocio en torno a la entrega de experiencias excepcionales. Estas experiencias deben responder a las necesidades nuevas, a menudo insatisfechas y cambiantes de los clientes, y permitirles lograr los resultados deseados. Esas son las organizaciones centradas en la experiencia. En una breve charla, basada en el caso de Dasa, se presentarán los element")
_cx-strategy-amp-design-presentation.webp "Universal Simplexity")
_cx-strategy-in-2023-building-an-ecosystem-for-the-digital-customer-experience.webp "InflowCX")
_diana-sonis-amp-lis-hubert-leave-a-trail-of-breadcrumbs-designing-navigation-with-customer-intentions.webp "Leave a Trail of Breadcrumbs: Designing Navigation with Customer IntentionsnnNavigation in complex websites and products is… well, complex. How do you help your users go from A → B → H when you’re putting an intricate product line online or managing thousands of pages within a digital ecosystem? We believe that answer lies in designing for customer intentions.nnIn this session, Lis and Diana will cover why designing for customer intentions throughout your digital ecosystem empowers your")
_cx-service-design-webinar.webp "Ipsos")
_meet-your-speakers-adschool-cx-strategy-amp-experience-design.webp "Advertising Council Australia")
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