_turn-frustrations-into-delight-the-empathic-design-method-124-clara-gaggero-westaway-124-tedxnewcastle-preview-1.jpg "Turn Frustrations Into Delight: The Empathic Design Method | Clara Gaggero Westaway | TEDxNewcastle from empathetic design Video Screenshot Preview 1")
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Gallery_turn-frustrations-into-delight-the-empathic-design-method-124-clara-gaggero-westaway-124-tedxnewcastle-preview-hqdefault.jpg "Turn Frustrations Into Delight: The Empathic Design Method | Clara Gaggero Westaway | TEDxNewcastle from empathetic design Video Screenshot Preview hqdefault")
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