Building a winning product and UX strategy from the Kano Model by Jared Spool at Mind the Product 2015 from kano at Watch Video
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Description: The Kano model is a beautifully simple but often misunderstood model for mapping out customer satisfaction with various features of your product. We’ve covered the Kano model before after seeing Jared Spool talk about it so we were delighted to have him join us at #mtpcon this year to really tackle it in depth and show how it should be applied.nnFor more great talks, and a community of thousands of product people, head to https://www.mindtheproduct.com.
Play Video: (Note: The default playback of the video is HD VERSION. If your browser is buffering the video slowly, please play the REGULAR MP4 VERSION or Open The Video below for better experience. Thank you!)