_former-starbucks-ceo-schultz-criticizes-company39s-earnings-miss-and-guidance-cut-offer-advice-on-improving-customer-exp.jpg "Former Starbucks CEO Schultz Criticizes Company's Earnings Miss and Guidance Cut, Offer Advice on Improving Customer Experience from it sales training courses Video Screenshot Preview")
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✓ Published: 07-May-2024
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✓ Published: 07-May-2024
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Former Starbucks CEO Howard Schultz weighed in on the company's recent earnings miss and guidance cut, saying that Starbucks needs to focus on fixing the U.S. store experience for customers through the eyes of a merchant, not just data. He noted mobile ordering, payment experiences, and new drink development need improvement. Schultz wants Starbucks to focus on premium drinks that set it apart from competitors. Starbucks cut its full-year forecast and saw a 17% drop in stock value after a decline in same-store sales.
Former Starbucks CEO Howard Schultz weighed in on the company's recent earnings miss and guidance cut, saying that Starbucks needs to focus on fixing the U.S. store experience for customers through the eyes of a merchant, not just data. He noted mobile ordering, payment experiences, and new drink development need improvement. Schultz wants Starbucks to focus on premium drinks that set it apart from competitors. Starbucks cut its full-year forecast and saw a 17% drop in stock value after a decline in same-store sales.
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_92.webp "A married man says he became “obsessed” with another woman after meeting her at a course - but his wife has since forgiven him after realising it “wasn’t his fault”.<br/><br/>Ruth Perl, 58, and her husband David, 64, have spent 13 years recovering from the incident.<br/><br/>David never acted on his feelings towards the person he fancied - but he chose to tell the woman after confiding in Ruth.<br/><br/>He started researching an emotional experience known as ‘limerence’ - which means intrusive, romantic thoughts about another person. <br/><br/>David realised his feelings were unwanted - he had no control over them and wasn't interested in beginning an affair with the woman. <br/><br/>After telling Ruth about his realisation, the couple spent time rebuilding their relationship - and say they’re happier than ever.<br/><br/>David, a couples’ therapist from St. Albans, Herts., said: “It wasn’t a normal crush, it was weird and disturbing - but we’ve put in the years to heal ourselves since.<br/><br/>“It was a difficult one - I did end up telling the other person, as I was encouraged to do so through therapy.<br/><br/>“I think she was horrified - in hindsight, it was really unfair to put that on her.<br/><br/>“But it’s all about forgiveness, we’ve done the work and are happier than ever.”<br/><br/>David met the woman he developed feelings for on January 14, 2011 - after chatting to her at a training course.<br/><br/>Their conversation lasted less than 20 minutes, but David could feel he was “besotted” by her - without being able to put a finger on why.<br/><br/>“I’ve had crushes before,” he added. “We both have. But nothing like this - this was really unusual.”<br/><br/>David thought about her, night-and-day, for weeks.<br/><br/>He looked online at forums about “obsessive love” - and came across a post about limerence.<br/><br/>He said: “I thought, 'jeez, this is what I’ve got to a T.'<br/><br/>“Something’s not right - I was absolutely obsessed and I only spoke to her for 20 minutes.<br/><br/>“I kept going over every single word she said to me, every little action.<br/><br/>“The moment I’d wake up, I’d rehearse in my head what I might say to her if she came up to talk to me.<br/><br/>“I’d experience soaring highs if she replied to an email - and extreme lows if she didn’t.<br/><br/>“It was like an intermittent reward.”<br/><br/>Knowing the feeling wasn’t going to go away any time soon, he decided to tell Ruth - who also works as a couples’ therapist.<br/><br/>She said: “David told me, and this was all going on about five days after my dad’s funeral.<br/><br/>“I was in horrific grief at the time, and so my first thoughts were: ‘Oh, for god’s sake. How can you be so bloody stupid?’<br/><br/>“My dad had just died, and my husband wanted to p*ss off into fantasy land.<br/><br/>“We went into freefall, and it was a very, very difficult 12 months.”<br/><br/>After choosing to concentrate on grieving for her dad for a year, Ruth says she “finally had the brain capacity” to sit down with David, and ask him what was going on.<br/><br/>He hadn’t acted on his feelings - and actively decided he wouldn’t “consummate” the crush.<br/><br/>“David reached out to me,” Ruth said. “He asked me, ‘please help me understand what’s going on.’<br/><br/>“He was so confused. I asked him if he still wanted to be married, and he said, ‘I don’t want to throw away what we’ve got.’<br/><br/>“I told him to sit in the confusion, and I’d do what I could to support him.<br/><br/>“But I knew that what will be will be, we might not necessarily make it out of this.”<br/><br/>David said: “We started having marriage counselling - and one thing I want to stress is it isn’t an excuse to cheat.<br/><br/>“I was responsible for what I did - but it did make me realise that often, people don’t set out to have an affair.”<br/><br/>David explored some of the ways therapists encourage people to “heal” from limerence - including starving themselves from contact, or consummating it with the other person.<br/><br/>He settled on going to therapy, and letting the woman know he couldn’t speak to her anymore.<br/><br/>Now, David and Ruth help other couples going through the same thing - and have taught their children, Hannah-Mai, 32, and Isobel, 29, how to value their own relationships.<br/><br/>Ruth said: “It was important our two daughters knew about all this.<br/><br/>“They were older teenagers when this was all going on, and they understood it.<br/><br/>“We thought it was very important for them to understand that all marriages have differences - but you don’t throw the towel in when the going gets tough.<br/><br/>“Even when you’re talking about a full-blown physical affair. Once is a mistake, twice is a habit.”")
_heart-beat-best-moments-3.webp "No matter how a terrible place the world is, there is always someone who proves that the good always wins. Maybe that’s the first and only chance given by a fate that has never been fair to you. The name of that chance that will change the fate of eighteen-year-old high school student Eylul (Oyku Karayel) is Ali Asaf Denizoglu (Gokhan Alkan). The story begins in a high school of a town in the Aegean region. After the two part ways, they cross paths again on the roof of Istanbul’s best hospital! The young brain surgeon Eylul tells her story while she gives a good beating to a group of bullies who raids the hospital’s emergency room. She was a rebellious girl who had changed schools many times and whom teachers didn’t want to deal with. Even when her father picked her up from the last school she got expelled from and beat her very bad, she did not shed a single teardrop. However, that day her whole life changes; the prayer of her grandmother, who ran a small hostel in Marmaris and opened her house to Eylul brings a miracle. \")
_andromeda-2-movie.webp "Andromeda 2 Movie Trailer HD - Plot synopsis: Following the events of Andromeda, Aiden Crawford returns to Earth to enlist NASA scientists to travel back in time and change the course of space history, as we know it. With an intergalactic war brewing in the cosmos, Aiden must convince his father’s co-workers in the Andromeda program to begin sending humans to space to help colonize a new planet. Aiden’s mother is also enlisted in traveling back in time and helping steer Will Crawford to use the Andromeda program for other purposes.<br/><br/>Director <br/>Brett Bentman<br/><br/>Cast<br/>Tom Zembrod, Michael Dooley, Stephen Brodie")
_free-fall-2013.webp "Free Fall (German: Freier Fall) is a 2013 German drama film directed by Stephan Lacant who also wrote the script with Karsten Dahlem, and starring Hanno Koffler, Max Riemelt, and Katharina Schüttler. The film tells the story of police officer, Marc Borgmann (Koffler), who lives with his pregnant girlfriend, Bettina Bischoff (Schüttler). Whilst on a training course, Borgmann meets fellow police officer, Kay Engel (Riemelt), and a romance develops between the two men. Borgmann is torn between his love for Bettina and his new found feelings for another man. When Engel disappears for a while, Borgmann realises his life is rapidly going into \")
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